Player Safety First

Responsible Gaming at rbaji2 — Play Smart, Stay in Control

rbaji2 believes that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal hardship. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support they need to keep their gaming experience positive and under control.

18+ Only Deposit Limits Available Self-Exclusion Tool 24/7 Support
Our Promise

Our Commitment to Responsible Gaming

At rbaji2, responsible gaming is not a checkbox — it is a core part of how we operate. We recognise that while the overwhelming majority of our players enjoy casino games, sports betting, and Andar Bahar purely for entertainment, a small number of individuals may develop patterns of behaviour that can cause harm. Our responsibility is to identify those situations early and respond meaningfully.

Every registered rbaji2 account comes with access to a full suite of responsible gaming controls. These tools are available at any time from within your account settings, and our support team — reachable 24 hours a day, 7 days a week — is trained to assist players who have concerns about their gaming habits.

We also apply internal monitoring systems that detect unusual patterns in betting behaviour. Where our systems identify a potential concern, our team may proactively reach out to the player to check in and provide information about the tools available to them. This is not about restricting your freedom — it is about making sure rbaji2 remains a safe and enjoyable place for everyone who plays here.

Gambling Should Never Be a Financial Solution

Never gamble with money you cannot afford to lose. Do not use gambling as a way to recover debt, cover essential expenses, or solve financial problems. If you find yourself doing so, please use our self-exclusion tool or contact support immediately.

Age Verification is Mandatory

rbaji2 strictly enforces the 18+ age requirement. All accounts undergo identity verification before any withdrawal can be processed. Accounts found to belong to individuals under the age of 18 will be closed immediately and any balance forfeited.

Bangladesh Standard Time (UTC+6)

All session timers, cooling-off periods, and time-out durations operate on Bangladesh Standard Time (BST, UTC+6) to ensure accuracy for players based in Dhaka, Chittagong, Sylhet, and across the country.

Deposit Limits

Set a daily, weekly, or monthly deposit cap on your rbaji2 account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when lowered and after a mandatory cooling-off period when raised.

Self-Exclusion

If you feel you need a complete break from gambling, our self-exclusion tool allows you to close your rbaji2 account for a defined period — from 1 month up to 5 years — or permanently. During exclusion, you will not be able to log in, deposit, or receive any marketing communications.

Time-Out Feature

Need a short break? The time-out feature lets you pause your rbaji2 account for 24 hours, 48 hours, 1 week, or up to 4 weeks. No gambling activity is possible during a time-out period, giving you the space to step back and reassess.

Loss Limits

Define the maximum amount you are comfortable losing over a set period. rbaji2 will automatically prevent further betting once your loss limit is reached, ensuring your gaming stays within the boundaries you have set for yourself.

Session Reminders

Enable session reminder notifications to receive an alert after a certain amount of time spent playing. These prompts help you stay aware of how long you have been active and give you a natural pause point to reflect on your session.

Reality Checks

rbaji2 can display periodic on-screen reality-check messages that show you how long you have been playing and your net win or loss for the session. These messages serve as a grounding tool to help you make informed decisions during a gaming session.


Step-by-Step Guide

How to Activate Your Responsible Gaming Tools

Setting up your responsible gaming controls at rbaji2 takes under two minutes. Follow the steps below to protect your account right now.

  • 1
    Log In to Your rbaji2 Account

    Visit rbaji2.app and sign in using your registered username and password. Make sure you are accessing the official site.

  • 2
    Navigate to Account Settings

    Click on your account profile icon in the top corner of the screen and select "Account Settings" from the dropdown menu.

  • 3
    Select "Responsible Gaming"

    Within Account Settings, locate the Responsible Gaming section. Here you will find all available tools: deposit limits, loss limits, time-out, session reminders, and self-exclusion.

  • 4
    Configure Your Chosen Controls

    Select the tool you wish to activate, enter your preferred values (e.g., a daily deposit limit of ৳2,000), and confirm your selection. Restrictions take effect immediately.

  • 5
    Contact Support if Needed

    If you wish to apply a self-exclusion or require assistance activating any tool, our support team is available 24/7 via live chat and can action requests immediately on your behalf.

Management Tools

Your Control Panel at a Glance

01
Deposit Limit Control

Choose from daily (৳500 – ৳50,000), weekly (৳1,000 – ৳1,50,000), or monthly (৳5,000 – ৳5,00,000) deposit caps. Reductions apply instantly. Increases require a 7-day cooling-off period to discourage impulsive decisions made during an active session.

02
Time-Out & Session Control

Pause your account for a defined period without permanently closing it. During a time-out, all login attempts are blocked, pending withdrawals are still processed, and marketing messages are suppressed. Available durations: 24 hours, 48 hours, 7 days, and 28 days.

03
Self-Exclusion Programme

Self-exclusion is a longer-term break option. Choose from 1 month, 3 months, 6 months, 1 year, 5 years, or permanent closure. During any self-exclusion period, rbaji2 will use all reasonable measures to detect and close any new accounts opened by the same individual.

04
Account Activity Review

Access a full breakdown of your betting and deposit history at any time via the Transaction History section of your account. Reviewing your activity regularly is one of the most effective habits for maintaining a healthy relationship with gambling.


Recognise the Signs

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Being honest with yourself about these warning signs is the first and most important step toward seeking help.

Spending more money on gambling than you originally planned or can afford
Chasing losses — continuing to play in an attempt to win back money you have lost
Feeling irritable, restless, or anxious when you are not gambling
Lying to friends or family about how much time or money you spend gambling
Borrowing money, selling possessions, or taking loans to fund gambling activity
Neglecting work, studies, or family responsibilities because of time spent gambling
Using gambling to escape from stress, depression, anxiety, or personal problems
Making repeated unsuccessful attempts to cut down or stop gambling altogether
If You Recognise These Signs, Please Reach Out

You are not alone, and help is available. Contact the rbaji2 support team via live chat 24/7, or email [email protected] (plain text — not a clickable link). Our team is trained to listen without judgement and will guide you through your options immediately.


Self-Assessment

Ask Yourself These Questions

This is not a clinical diagnostic tool, but these questions can help you reflect honestly on your relationship with gambling. If you answer "yes" to two or more of these questions, we strongly encourage you to make use of one of the responsible gaming tools listed above or to contact our support team.

1
Have you ever gambled with money that was meant for rent, food, bills, or other essential expenses?
2
Have you ever felt the need to bet larger and larger amounts of money in order to feel the same level of excitement?
3
Have you ever returned to gambling the day after a loss in order to try to win back what you lost?
4
Have you ever had to ask family members, friends, or others for money because of gambling losses?
5
Have you ever missed work, school, or an important family event because of gambling?
6
Have you ever felt that gambling was causing problems in your relationships, at work, or with your finances — but continued anyway?
7
Have you ever felt a strong urge to gamble that was difficult to resist, even when you intended not to?
8
Have you ever hidden gambling activity, deleted transaction records, or lied to someone close to you about your gambling?
What to Do Next

If any of the above questions resonate with you, the most important step is to talk to someone. Use the rbaji2 live chat feature to speak with a support agent right now. You can also activate a self-exclusion or time-out directly from your account settings — no explanation required. We are here to help, not to judge.


Underage Protection

Protecting Minors from Gambling

rbaji2 has a zero-tolerance policy regarding underage gambling. The platform is strictly for individuals aged 18 years and older. No person under the age of 18 is permitted to open an account, deposit funds, or participate in any gambling activity on rbaji2 under any circumstances.

If you share a device with younger family members, we strongly recommend using your device's parental control or content filtering software to block access to gambling websites. Most modern Android and iOS devices include built-in parental controls that can restrict access to specific apps and websites.

Never share your rbaji2 username or password with anyone, including family members. Your login credentials are personal, and sharing them risks your account security and could allow minors to access the platform. If you suspect a minor has gained access to your account, contact our support team immediately and change your password without delay.

Mandatory Age Verification

Every rbaji2 account is subject to identity verification. Players must provide a valid National ID card, passport, or driving licence confirming they are 18 or older before withdrawals are approved. Accounts with unverified ages may be suspended pending document review.

Parental Control Guidance

We recommend installing internet filtering software such as Net Nanny, Qustodio, or the built-in screen-time controls available on all modern smartphones and tablets used by households with children. These tools can block access to gambling websites across all browsers.

Report Underage Access

If you believe a minor has created an account on rbaji2 or has accessed the platform using someone else's credentials, please contact our support team immediately via live chat. We will investigate and take action within 24 hours.


External Support

Getting Help Beyond rbaji2

Our internal tools are the first line of support. If you feel you need additional professional help, the following guidance outlines how to seek further assistance in Bangladesh and internationally.

Talk to Someone You Trust

Opening up to a friend, family member, or trusted colleague about a gambling problem is often the most important and most difficult first step. Many people find that verbalising the issue reduces its power considerably and opens the door to practical support from loved ones.

Seek Professional Counselling

Qualified mental health professionals and counsellors can provide structured support for problem gambling. In Bangladesh, the National Mental Health Institute (NIMH) in Dhaka and similar institutions across Chittagong, Rajshahi, and other divisions offer counselling and behavioural health services.

Community Support Groups

Gamblers Anonymous and similar peer-support models operate internationally and online. Participating in a support group connects you with others who understand the experience of problem gambling from the inside. Group sessions are confidential, non-judgemental, and free to attend.

rbaji2 Support Is Always Here

Regardless of the external resources you choose to explore, the rbaji2 support team remains available to you 24 hours a day, 7 days a week via live chat on the platform. Our agents can help you activate any responsible gaming tool, discuss account closure options, or simply listen if you need to talk through a concern. You can also contact us by email at [email protected] — please note this is a plain text address and is not a clickable link.

Play Safely with rbaji2

Responsible gaming tools are in place, support is available around the clock, and every game on the platform is certified fair. When you are ready to play, rbaji2 is ready to keep you safe.

18+ only. Please gamble responsibly. Terms and conditions apply.